Martin + Osa

• Canadian Shoppers
• Prices + Currency
• Shipping + Handling
• Taxes, Duties + Customs Fees
• Placing Orders
• Promotions
• Gift Wrap
• Accepted forms of payment
• Martin + Osa Gift Cards
• Returns/Exchanges

All martinandosa.com prices are stated in U.S. dollars. If paying by credit card, your purchase total will be charged according to your account policy on international orders.

$50 Flat Rate shipping cost for all international orders. Prices shown are in U.S. dollars:

Orders are delivered by air to international addresses via United States Postal Service (USPS) Global Express Mail within 5 to 14 business days.

Express shipping to international addresses is not available at this time.

Delivery cannot be made to post office boxes. To track your order, enter your tracking number at usps.com. If the tracking results show that your package was delivered, follow up with your local post office for more information.

USPS or its local country affiliates will charge the recipient all applicable duty, taxes, and/or brokerage fees C.O.D. in the local currency at the time of delivery.

All taxes, duties and customs fees are the responsibility of the customer. Tax and duty amount is presented during delivery, not during checkout. Your local post office or carrier can give you information on the methods of payment accepted for the duties, taxes, and other fees collected upon delivery.

You may place your international order through the easy checkout at martinandosa.com or by calling 1.800.227.2439, 24 hours a day, 7 days a week. We do not accept mail-order requests.

We are unable to ship more than 15 items per order to international addresses.

Martin + Osa cannot ship personal care items to addresses outside of the continental United States.

Martin + Osa makes no representation that materials on this site are appropriate or available for use in locations outside the United States.

Orders shipped to international addresses are not eligible for Free Shipping, shipping upgrades, or gift-with-purchase promotions. We honor Martin + Osa coupons with valid Discount Codes.

Due to customs restrictions, we cannot offer gift wrap or include a gift receipt with items that are shipped to international addresses.

When placing an order at martinandosa.com, you may use the following payment methods: the Martin + Osa Gift Card, American Express, Discover / Novus, MasterCard, Visa and debit cards with the MasterCard or Visa logo. Diner's Club is also accepted, although it should be entered during check out as a MasterCard. We cannot accept checks, cash, or money orders as payment. We only accept credit cards from countries where we ship.

You may purchase a Martin + Osa Gift Card or E-Gift Card at martinandosa.com for $25, $50, $75, $100, $125, $150, $175, $200, $250, $300, $400, and $500. Shipping for Martin + Osa Gift Cards purchased at martinandosa.com and sent to international addresses without any other merchandise is US $25. E-Gift Cards will be delivered to the recipients email address for no additional fee. Shipping fees for a Martin + Osa Gift Card will not be applied if included in a purchase of Martin + Osa products.. Instead, you will only be charged the shipping fees that apply to the merchandise total.

You may use your Martin + Osa Gift Card toward any purchase at martinandosa.com, but you may only use one Martin + Osa Gift Card per order. Please enter the pin number that appears on the back of your Martin + Osa Gift Card when you redeem it online. If your purchase exceeds the balance of your Martin + Osa Gift Cards, you can pay for the rest of the purchase with your credit card.

All Martin + Osa Gift Card orders will be processed at face value in U.S. funds. When you check the balance on a gift card that was bought at martinandosa.com or a Martin + Osa store, the remaining amount on the gift card will appear in U.S. dollars.

You may return Martin + Osa merchandise by mail. Fill out, detach, and keep the top of the invoice that came with your order. On the back of the form, circle the item(s) you are returning and indicate the reason for your return. Be sure to include the bottom of the invoice as you pack your return securely in the original package if possible. Attach the shipping label provided on the invoice or mail the package to:

You will need to pay the shipping costs for your return when you mail your package. We do not accept C.O.D. returns. Returns sent from international addresses take up to five weeks to process after the package is mailed. The credit to your account should appear within one to two billing statements.

Martin + Osa stores in the United States cannot refund tax and duty costs for martinandosa.com orders delivered to international addresses. You will only be refunded for the amount charged for the merchandise.